Amateur Radio Order Policy

Orders are accepted through our shopping cart system, by mail, or by phone. We accept Mastercard, Visa, Discover, and American Express cards, and will accept money orders and checks. We will not begin assembly of custom products, or ship standard products until checks clear our bank.
Custom Products:
Products identified as “custom” are made to order for you. We do not normally
stock custom products, because most customers want to specifiy connector types,
connector postion, or other optional features. When you place an order for a custom
product, we will advise you of a ship date. We strive to meet our ship dates, but there
are times when delays do occur. We will keep you informed via Email, as to the status of your order.
When you purchase a custom product with a credit card, we will charge your card when we begin production of your unit. If you decide to cancel the custom product order, we will make every effort to assign the materials to another job. In the case where we do not have the need for the items purchased, we may deduct a cancellation charge from your refund. The cancellation charge may include the cost of connectors, cavity body tubing, or other items specifically modified or purchased to produce the item you have ordered. All customers must understand that if we buy or modify materials on their behalf, that upon cancellation, they may be charged for the specialzed items, plus shipping charges required to ship the specialized materials to them.
Standard Products:
When you place an order for a standard product, we process your credit card order just prior to shipping the item. If you decide to cancel the order prior to shipment, we will refund your payment, if it has been processed.
LNA Technology reserves the right to cancel an order at any time, by refunding the amount paid for an item. Once the refund is issued, the order, and any resposibility to
deliver an item is terminated. In the case of an order cancellation, we will advise the customer of the reason for cancellation, and will refund the purchase price and shipping charges paid, if we have collected funds in advance.
Send a Message